Renewal® Products Guarantee
We know that our Renewal® products have the potential to improve quality of life. This makes it easy to offer a 90-Day 100% Money-Back Guarantee.
Try our Renewal® products risk-free. If you are not completely satisfied, we will exchange or refund your purchase — no questions asked. Return items can be open or unopened.
Non-Renewal® Products Guarantee
For items not in our Renewal line of products, we offer a 90-Day 100% Money-Back Guarantee as long as the item is unopened. If, for any reason, you wish to return an unopened product, we will exchange or refund your purchase — no questions asked.
Returns and Refunds
Incorrect items: If you received any in your order, click here
If you wish to return a purchase, notify us by e-mail, phone or fax, within 90 days of receiving your order.
- 800.252.8572 – Toll Free in U.S.
- 845.838.8010 – International
- 845.838.8015 – Fax
Returned products can be open or unopened.
All returned products must be unopened and in like-new condition.
Include a copy of the receipt.
Mail package to:
- Always Young
95 Old Indian Road
Milton, NY 12547
We recommend using an insured and traceable shipping method. Return shipping charges are at customer's expense.
When we receive the return package we will issue you a full refund for the returned products, excluding shipping costs.
Wrong Item Received
If you received a product that you did not order, we will replace it at no cost to you. Email , or call us at 800-252-8572 / 1-845-838-8010, and we will take care of it.